Sunday, February 2, 2020

chapter 3 Business Analysis Planning and Monitoring

Chapter 3 Business Analysis Planning and Monitoring


1. Plan Business Analysis Approach

 Purpose : define an appropriate method to conduct business analysis activities. 

The business analysis approach should:
 • align to the overall goals of the change, 
 • coordinate the business analysis tasks with the activities and deliverable of the overall change,
 • include tasks to manage any risks that could reduce the quality of business analysis deliverable or impede task efficiency, and
 • leverage approaches and select techniques and tools that have historically worked well.

 Inputs: 

Needs: the business analysis approach is shaped by the problem or opportunity faced by the organization.

 Elements

Planning Approach, Formality and Level of Detail of Business Analysis Deliverable, Business Analysis Activities, Timing of Business Analysis Work , Complexity and Risk

Acceptance

The business analysis approach is reviewed and agreed upon by key stakeholders.

Techniques

Brainstorming, Business Cases, Document Analysis, Estimation, Financial Analysis, Functional Decomposition, Interviews, Item Tracking, Lessons Learned, Process Modelling, Reviews , Risk Analysis and Management, Scope Modelling, Survey or Questionnaire, Workshops

Stakeholders

 • Domain Subject Matter Expert
• Project Manager
 • Regulator
 • Sponsor

 Outputs

 • Business Analysis Approach

 2. Plan Stakeholder Engagement 

 Purpose 

 plan an approach for establishing and maintaining effective working relationships with the stakeholders.

 Inputs

 Needs: understanding the business need and the parts of the enterprise that it affects helps in the identification of stakeholders. The need may evolve as stakeholder analysis is performed.
• Business Analysis Approach

Elements 

Perform Stakeholder Analysis, Roles, Attitudes, Decision Making Authority, Decision Making Authority, Define Stakeholder Collaboration, Stakeholder Communication Needs


Techniques

Brainstorming, Business Rules Analysis, Document Analysis, Interviews, Lessons Learned, Mind Mapping, Organizational Modelling, Process Modelling, Risk Analysis and Management, Scope Modelling, Stakeholder List, Map, or Personas, Survey or Questionnaire, Workshops

Stakeholders

Customers, Domain Subject Matter Expert, End User, Project Manager, Regulator, Sponsor, Supplier,

Outputs

 Stakeholder Engagement Approach

3. Plan Business Analysis Governance 

Purpose

 define how decisions are made about requirements and designs, including reviews, change control, approvals, and prioritization.

When planning the governance approach, business analysts identify:
 • how business analysis work will be approached and prioritized,
• what the process for proposing a change to business analysis information is,
 • who has the authority and responsibility to propose changes and who should be involved in the change discussions,
• who has responsibility for analyzing change requests,
• who has the authority to approve changes, and
 • how changes will be documented and communicated.

Inputs 

 Business Analysis Approach, Stakeholder Engagement Approach

Elements 

Decision Making, Change Control Process, Plan Prioritization Approach, Plan for Approvals

Techniques

Brainstorming, Document Analysis, Interviews, Item Tracking, Lessons Learned, Organizational Modelling, Process Modelling, Reviews, Survey or Questionnaire, Workshops

Stakeholders 

Domain Subject Matter Expert, Project Manager, Regulator Sponsor

Outputs

 • Governance Approach

4.Plan Business Analysis Information Management

develop an approach for how business analysis information will be stored and accessed.

Information management entails identifying:
 • how information should be organized,
• the level of detail at which information should be captured,
• any relationships between the information,
 • how information may be used across multiple initiatives and throughout the enterprise, • how information should be accessed and stored, and
• characteristics about the information that must be maintained.

 Inputs

 Business Analysis Approach, Governance Approach, Stakeholder Engagement Approach

 Elements

 Organization of Business Analysis Information, Level of Abstraction, Plan Tractability Approach, Plan for Requirements Reuse, Storage and Access, Requirements Attributes

Techniques

 Brainstorming, Interviews, Item Tracking, Lessons Learned, Mind Mapping, Process Modelling,Survey or Questionnaire, Workshops

 Stakeholders

Domain Subject Matter Expert, Regulator, Sponsor

Outputs

 • Information Management Approach

5. Identify Business Analysis Performance Improvements

 assess business analysis work and to plan to improve processes where required.

 Inputs 

Business Analysis Approach, Performance Objectives (external)

Elements 

 Performance Analysis, Assessment Measures, Analyze Results, Recommend Actions for Improvement

Techniques

Brainstorming, Interviews, Item Tracking, Lessons Learned, Metrics and Key Performance Indicators (KPIs), Observation, Process Analysis, Process Modelling Reviews, Risk Analysis and Management, Root Cause Analysis, Survey or Questionnaire, Workshops

Stakeholders 

Domain Subject Matter Experts, Project Manager, Sponsor

Outputs 

• Business Analysis Performance Assessment

3 comments:

  1. In order to help IG improving as a Business Analyst, planning and monitoring are the important factors. The first thing is the Plan Business Analysis Approach because we need to gather information from every aspects, also Business Analyst has an overall view of the project before starting. Additionally, we need to define the outcome before starting the project. Second thing is Plan Stakeholder Engagement, we need to identify the stakeholder group, identify who the stakeholder representatives are, create a system to receive the feedback, incorporate feedback into our strategic planning process and report back to them. Thirdly, we need to define the decisions, the change, the authority, the prioritization and reviews. Last but not least, we need to develop the systems to help the company store and accessed the information.

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  2. A business analyst must have planning and monitoring skills to succeed in any business organisation. In IG Wealth management, business analyst review the existing problems and data in order to make plans. In order to make better relations with stakeholders business analyst understands their needs. In IG Wealth management, Business analyst provide a variety of investment plans to their customers to maintain their better relations. Moving ahead, Business analyst in IG use many software's and tools to store and access their information.

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  3. At IG, the goal is to maximize the ROI for our customers. To achieve the same proper business analysis planning becomes potent. Stakeholders engagement matters our success is measured by our stakeholder's success. Business Analysis information management is a continuous and ongoing process which also compliments the Business analysis performance improvements.

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